Privacy Policy

1. Introduction

AuthorityStack.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect the following types of information:

• Account Information: Your name, email address, and authentication details when you create an account.
• Brand Data: Brand names, websites, and related information you provide for visibility tracking.
• Usage Data: How you interact with our platform, including features used, scans run, and reports generated.
• Payment Information: Billing details processed securely through Stripe. We do not store your full payment card information.
• Technical Data: Browser type, IP address, device information, and cookies for platform functionality.

3. How We Use Your Information

• To provide, maintain, and improve our AI visibility tracking services.
• To process transactions and manage your subscription.
• To send you reports, alerts, and service-related communications.
• To analyze platform usage and improve user experience.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations and enforce our terms.

4. AI Provider Queries

Our platform sends queries to third-party AI providers (OpenAI, Anthropic, Google, Perplexity) on your behalf to assess brand visibility. These queries contain your brand name and related industry terms. We do not share your personal account information with these providers. Each provider's own privacy policy governs how they process these queries.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate our platform (payment processing, email delivery, hosting).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Scan results and reports are retained to enable historical trend analysis. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Export your data in a portable format.

9. Cookies

We use essential cookies required for platform functionality, such as maintaining your login session and preferences. We do not use third-party advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at hello@authoritystack.ai.